ABOUT US

OUR COMPANY IS...

We are a small independent business operating from our Tyneside base and serving a broad customer base throughout the North of England and Southern Scotland, covering an area from South Yorkshire, through Durham, Cumbria, Northumberland and the Scottish Borders to as far North as Edinburgh; and from coast to coast principally of meat and other food processors and high end restaurants and hotels, supporting their sous-vide activities.

We are certainly unique to the North of England providing not only for the supply of packaging products, particularly a wide selection of vacuum bags, but also because we service and repair, as well as sell most makes of vacuum packers and many other food processing machines.

Our size and product range enables us to provide a service which we believe is more than competitive to larger local and national competitors in our field of operations.

OUR COMPANY MISSION
Is to provide a fast, independent, competitive, quality service at a fair price to our customers

2023 becomes the year when we celebrate the 30th year of the business of Kenneth James and 20 years since incorporation with a move from successive adjacent units in Victoria Industrial Estate to a new larger warehouse on Team Valley Trading Estate in Gateshead, the premier and largest industrial estate in the North East of England in the shadow of our ‘Angel of the North’.

This move has enabled us to restructure and streamline our storage, by almost doubling our capacity with improved accessibility, while at the same time providing enhanced office servicing and repair space In a fully refurbished unit with improved environmental standards and covered loading.

It also places us logistically right at the hub of the North East road structure half a mile from a major A1 interchange bringing us closer to all our major packaging customers and reducing journey times and distances [with one only a few minutes away on the same estate] and our logistics carrier a few hundred yards away.

QUALITY STANDARDS
As a formerly BRCGS Certificated Company we continue to embrace the Agents and Brokers quality standards we formerly held.
SUCCESS STORIES
Our experience in our fields has enabled us to collaborate in providing solutions as diverse as:- Emergency ration packs for RAF pilots to promotional gifts for public relations events; Bespoke liners for tote bins to a pre-compression unit for operating theatre consumables; Furniture foam filling packaging to art student presentations and oil production fittings.
OUR APPROACH
Despite our small size we believe that the cross section of our operations enables us to support our customer’s requirements and projects by providing a bespoke service, independent advice and support directed towards securing an economic and effective outcome to their requirements.